In 2017, six months after an investigation for 5 Live investigates, the Care Quality Commission (CQC) gave Dr Kirkland an exclusive interview with Professor Steve Field, the then Chief Inspector of General Practice. He told Dr Kirkland people should be wary of buying medications ¬†on online doctor sites after the CQC found “widespread failings” at some online providers.The watchdog inspected 11 internet prescription services in England, finding some “potentially presenting a significant risk to patients”.The regulator said while some providers were well-run, others “cut corners”. The CQC said it would visit providers by the end of the year and shut any putting patients at risk.

Dr Kirkland reported this for BBC Breakfast and the Today programme. She also was on Victoria Derbyshire, Radio 1, BBC 5Live and local BBC Radio. This was widely picked up by the print and broadcast media.

Two of the providers exposed in Dr Kirkland’s 5 Live Investigation were suspended.